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Terms & Conditions

Customer Care

Welcome to Kaskazi, your one-stop online store for tea, superfood and spices from Tanzania. We pride ourselves on providing our customers with high-quality products and excellent customer service. If you have any queries about our products or services, please do not hesitate to contact us. We are here to help!
Our customer care policy is simple: we aim to provide our customers with prompt and efficient service. If you have any questions or concerns, please contact us by email or phone and we will do our best to resolve the issue as quickly as possible. We value your feedback and are always looking for ways to improve our service.

Privacy & Safety

At Kaskazi, we take your privacy and safety seriously. We only collect personal information that is necessary for us to process your order and provide you with the best possible service. We use third-party banking to verify payment and protect your personal information with industry-standard encryption technology. We will never share your personal information with any third parties without your consent.

Payment Methods

Payment Methods

    Credit / Debit Cards

    Mobile Money

    Bank Transfers

Wholesale Inquiries

If you are interested in selling our products in your store or online shop, please get in touch. We offer competitive pricing and a wide range of products to choose from. Our products are perfect for health food stores, tea shops, and gourmet food shops. Contact us today to learn more about our wholesale program.

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